Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, or contact us. This includes your name, email address, shipping address, and payment information. We also collect usage data automatically through cookies and similar technologies.

2. How We Use Your Information

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your questions and support requests
• Improve our website and services
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as necessary to fulfill your orders (e.g., shipping carriers), process payments, or as required by law. We may share anonymized aggregate data for analytics purposes.

4. Cookies

We use cookies to maintain your session, remember your cart contents, and analyze site traffic. You can disable cookies in your browser settings, but this may affect site functionality.

5. Data Security

We implement industry-standard security measures including SSL encryption, hashed passwords, and secure database connections. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us at support@phiogen.is.

7. Your Rights

You have the right to access, correct, or delete your personal information. You may also opt out of marketing emails at any time. Contact us at support@phiogen.is to exercise these rights.

8. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes via email or a prominent notice on our website. Continued use of our services after changes constitutes acceptance.

9. Contact

For privacy-related questions, contact us at support@phiogen.is.